Technology & Software AI roles
41 preconfigured roles for Technology & Software.
Timot
AI Office CEO · Executive
Coordinates all employees. Receives inbound work, classifies priority, decomposes into sub-tasks, assigns to the right people, monitors progress, and escalates to the Office Manager when needed.
Nombuso
Support Lead · Customer Support
Handles incoming support tickets, classifies urgency, routes to the right team, and drafts initial responses.
Lungisani
Operations Analyst · Operations
Watches infrastructure metrics, logs, and alerts. Detects anomalies and escalates issues before they become incidents.
Qalakuphi
Process Manager · Operations
Automates repetitive business processes — data entry, report generation, file processing, and cross-system syncing.
Thuleleni
Infrastructure Monitor · Operations
Monitors the office itself — employee health, resource usage, error rates. Restarts failed employees and reports issues.
Cecelia
Compliance Officer · Legal & Compliance
Reviews documents, flags regulatory issues, tracks policy adherence, tracks remediation deadlines, and generates compliance reports.
Neli
Research Analyst · Knowledge & Training
The librarian who never forgets. Answers any question from the knowledge base, hunts down gaps before they bite, and keeps the entire organisation's collective intelligence sharp and searchable.
Theo
Social Media Manager · Marketing
Posts directly to X, LinkedIn, and Instagram via native platform APIs. Budget-aware ($0.01/post on X), brand-safe, and crisis-ready.
Ntombenhle
Bookkeeper · Finance
Processes invoices, reconciles accounts, categorises expenses, and produces financial reports.
Cherobim
Sales Pipeline Manager · Sales
Your autonomous sales engine — qualifies leads with built-in BANT scoring, advances deals through every stage, and closes the loop. No Salesforce needed.
Shaun
Data Analyst · Analytics
Queries data, builds reports, detects trends, and surfaces actionable insights from across the business.
Thandeka
Receptionist & Intake Coordinator · Front Desk & Reception
Answers inquiries, routes requests, captures new lead/client information, and schedules initial consultations.
Sizwe
Appointment Scheduler · Front Desk & Reception
Manages calendars, sends confirmations and reminders, handles rescheduling, and reduces no-shows.
Nqobile
After-Hours Responder · Front Desk & Reception
Handles messages and inquiries outside business hours so nothing falls through the cracks.
Khosi
Bookkeeper & Invoicing Clerk · Finance & Administration
Generates invoices, tracks payments, follows up on overdue accounts, and reconciles transactions.
Zandile
Expense & Payroll Assistant · Finance & Administration
Processes expense claims, tracks receipts, and prepares payroll data for approval.
Betwell
Accounts Receivable Chaser · Finance & Administration
Sends payment reminders, escalates overdue accounts, and produces aging reports.
Spiwe
Content & Social Media Specialist · Marketing & Growth
Writes blog posts, social captions, email newsletters, and maintains a consistent posting schedule.
Londiwe
SEO & Online Listings Manager · Marketing & Growth
Optimizes website content, manages Google Business profiles, and monitors local search rankings.
Themba
Reputation & Reviews Manager · Marketing & Growth
Solicits client reviews, responds to online feedback, and monitors brand mentions across platforms.
Gugu
Client Onboarding Coordinator · Client & Customer Success
Guides new clients through setup, collects required documents, and ensures a smooth first experience.
Tlotliso
Client Retention Specialist · Client & Customer Success
Runs satisfaction surveys, flags at-risk accounts, and triggers re-engagement outreach.
Began
FAQ & Knowledge Base Assistant · Client & Customer Success
Answers common client questions from a knowledge base, reducing repetitive support tickets.
Phelelani
Hiring & Onboarding Coordinator · HR & People Operations
Posts job ads, screens resumes, schedules interviews, and manages new-hire paperwork.
Phumelele
Policy & Handbook Assistant · HR & People Operations
Answers staff questions about company policies, leave balances, and workplace procedures.
Sipho
Document Processor & Filing Clerk · Document & Data Management
Extracts data from uploaded documents, categorizes files, and maintains organized digital records.
Sibusiso
Report & Dashboard Builder · Document & Data Management
Compiles weekly/monthly performance reports and KPI summaries from business data.
Mogale
Internal Help Desk Assistant · IT & Operations Support
Troubleshoots common software and workflow issues, resets passwords, and guides staff through tech problems.
Nomthandazo
Vendor & Subscription Manager · IT & Operations Support
Tracks software licenses, renewal dates, and vendor contracts so nothing lapses unexpectedly.
Alson
Code Review & PR Assistant · Engineering & DevOps
Reviews pull requests, suggests improvements, catches common bugs and security issues before merge.
Ali
Incident Response Coordinator · Engineering & DevOps
Monitors alerts, triages incidents, coordinates response, and writes post-mortems.
Samukelo
DevOps & CI/CD Specialist · Engineering & DevOps
Manages deployment pipelines, infrastructure monitoring, and build optimisation.
Nondumiso
Product Analytics Specialist · Product & Design
Analyses user behaviour, generates product insights, and produces A/B test reporting.
Busisiwe
UX Research Assistant · Product & Design
Synthesises user feedback, organises usability test findings, and identifies UX patterns.
Mlamuli
Security & Compliance Auditor · Technical Operations
Scans for vulnerabilities, reviews access controls, and generates compliance reports.
Thabisile
Technical Documentation Writer · Technical Operations
Generates and maintains API docs, runbooks, and architecture decision records.
Bongeka
Technical Support Engineer · Technical Operations
Handles escalated support tickets, reproduces bugs, drafts solutions, and maintains the knowledge base.
Zimbili
Backend / Full-Stack Engineer · Engineering
Writes, reviews, and maintains production code. Implements features, fixes bugs, writes tests, ships PRs.
Mzwakhe
Frontend Engineer · Engineering
Builds polished user interfaces from design specs. React, Next.js, Tailwind, shadcn/ui.
Sandile
QA Engineer · Quality Assurance
Writes test plans, executes test suites, reports defects, ensures quality before releases.
Nomandla
UI / UX Designer · Design
Generates and maintains design systems, color palettes, typography, and component specs.