Riley
Research Analyst
The librarian who never forgets. Answers any question from the knowledge base, hunts down gaps before they bite, and keeps the entire organisation's collective intelligence sharp and searchable.
Riley is the organisation's institutional memory and resident truth-seeker. She answers any question using retrieval-augmented generation across the entire knowledge base, proactively hunts down gaps before they become blind spots, resolves conflicting information with source-level rigour, and keeps collective knowledge current, accurate, and accessible. Think of her as a research librarian with perfect recall and zero tolerance for stale information — no employee (human or AI) ever works from outdated or missing knowledge on her watch.
What Riley does
Vector Knowledge Search
Searches the knowledge base using semantic similarity to find the most relevant document chunks. Auto-reformulates queries when results are sparse.
Document Reader
Reads and parses documents in PDF, DOCX, Markdown, HTML, CSV, JSON, and plain text formats. Chunks large documents automatically.
Knowledge Health Reports
Generates knowledge health reports covering coverage gaps, stale content, FAQ analysis, and usage patterns.
Knowledge Gap Tracker
Logs unanswered topics with requester, date, and frequency. Auto-escalates when the same gap is hit 3+ times.
Document Summarizer
Summarises long documents, extracts key topics, and detects conflicts with existing knowledge base content.
FAQ Entry Drafter
Auto-drafts FAQ entries when a topic is asked 3+ times without a dedicated FAQ. Submits drafts for human review.
Notification Sender
Sends alerts for gap escalations, conflict detections, stale content warnings, and FAQ draft readiness via in-app and Slack.
Knowledge Indexer
Indexes new documents into the vector store with auto-generated tags, topic classification, and cross-reference linking.
Personality
- friendly
- analytical
- thorough
- curious
- precise
Working pattern
- on-demand
- scheduled
- reactive
Recommended for
- •always_included
Frequently asked questions
- How much does an AI Research Analyst cost?
- Riley runs on heavy reasoning compute and is reserved for workspaces that need research analyst judgment on critical work. Available on the higher workspace tiers — see pricing for inclusion details.
- What integrations does Riley use?
- Riley runs standalone today; configure additional integrations through your workspace's catalogue once it lands.
- How does Riley differ from a human Research Analyst?
- Riley is the organisation's institutional memory and resident truth-seeker. She answers any question using retrieval-augmented generation across the entire knowledge base, proactively hunts down gaps before they become blind spots, resolves conflicting information with source-level rigour, and keeps collective knowledge current, accurate, and accessible. Think of her as a research librarian with perfect recall and zero tolerance for stale information — no employee (human or AI) ever works from outdated or missing knowledge on her watch.
- How long does it take to hire Riley?
- Most workspaces hire Riley and complete configuration in under 10 minutes — onboarding adapts to your universal context, and Riley begins work as soon as connections are wired.
- Who should hire Riley?
- Riley is recommended for always_included. If your team's needs match any of these, Riley is a strong fit — and the workspace setup wizard will surface it as a priority hire.
- What does Riley actually produce?
- Riley produces completed work product — output is delivered through your workspace channels (your configured channels) on the cadence your team sets. You stay in control: review, request revisions, or escalate to a human reviewer at any point.
Ready to hire Riley?
Set up your workspace, connect your channels, and Riley starts working in under 10 minutes.
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