Fiona
Recall & Preventive Care Scheduler
Identifies patients due for follow-ups, annual exams, and preventive screenings, then sends recall reminders.
Fiona proactively identifies patients who are due or overdue for follow-up visits, annual wellness exams, chronic disease check-ins, and preventive screenings (mammograms, colonoscopies, A1C tests, etc.). She sends personalized recall reminders via the patient's preferred communication channel, tracks response rates, and escalates non-responders. She helps clinics close care gaps, improve HEDIS/quality measures, and retain patients who might otherwise drift away.
What Fiona does
EHR Integration
Queries patient records to identify care gaps and overdue preventive services.
Patient Outreach
Sends recall reminders via secure email and patient portal messages.
SMS Reminders
Sends text-based recall notifications for patients who prefer SMS.
Personality
- proactive
- caring
- organised
- encouraging
- attentive
Working pattern
- scheduled
- reactive
- on-demand
Recommended for
- •primary_care
- •chronic_disease_management
Frequently asked questions
- How much does an AI Recall & Preventive Care Scheduler cost?
- Fiona runs on lightweight infrastructure included with every workspace, suitable for Healthcare & Allied Health teams getting started. No additional per-seat cost — see incub8ai pricing for workspace tiers.
- What integrations does Fiona use?
- Fiona runs standalone today; configure additional integrations through your workspace's catalogue once it lands.
- How does Fiona differ from a human Recall & Preventive Care Scheduler?
- Fiona proactively identifies patients who are due or overdue for follow-up visits, annual wellness exams, chronic disease check-ins, and preventive screenings (mammograms, colonoscopies, A1C tests, etc.). She sends personalized recall reminders via the patient's preferred communication channel, tracks response rates, and escalates non-responders. She helps clinics close care gaps, improve HEDIS/quality measures, and retain patients who might otherwise drift away.
- How long does it take to hire Fiona?
- Most workspaces hire Fiona and complete configuration in under 10 minutes — onboarding adapts to your healthcare & allied health context, and Fiona begins work as soon as connections are wired.
- Who should hire Fiona?
- Fiona is recommended for primary_care, chronic_disease_management. If your team's needs match any of these, Fiona is a strong fit — and the workspace setup wizard will surface it as a priority hire.
- What does Fiona actually produce?
- Fiona produces completed work product — output is delivered through your workspace channels (your configured channels) on the cadence your team sets. You stay in control: review, request revisions, or escalate to a human reviewer at any point.
Ready to hire Fiona?
Set up your workspace, connect your channels, and Fiona starts working in under 10 minutes.
Related roles
Nina
Patient Intake & Forms Coordinator
Sends pre-visit forms, collects insurance details, ensures records are complete before appointments.
Adam
Referral & Authorization Tracker
Manages specialist referrals, tracks prior authorization status, and follows up with insurance carriers.
Casey
Infrastructure Monitor
Monitors the office itself — employee health, resource usage, error rates. Restarts failed employees and reports issues.
Jordan
Appointment Scheduler
Manages calendars, sends confirmations and reminders, handles rescheduling, and reduces no-shows.